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Refund & Shipping Policy

Business Name: Smartinoo OÜ

Refund Policy

At Smartinoo OÜ, we take pride in the quality and integrity of our products. Each item undergoes a thorough inspection before leaving our warehouse to ensure it meets the highest standards.

Please note that all sales are final.
We do not offer refunds or accept returns under any circumstances. This policy is in place because we guarantee that every product shipped is brand new, unused, and has passed strict quality control.

Thank you for understanding and supporting our commitment to delivering excellence with every order.

Shipping Policy

Order Processing:
All orders are processed within 24 hours of being placed.

Shipping Time:
Please allow 7 to 14 working days for delivery. While we strive to meet this timeframe, delays may occasionally occur due to courier issues or customs processing—factors that are beyond our control.

Customs & Import Fees:
Depending on your country's laws and import regulations, you may be required to pay customs duties or import fees upon delivery.
Please note that these charges are the responsibility of the customer and are not included in the product or shipping price. Smartinoo OÜ is not liable for any customs-related costs or delays.

We appreciate your understanding and cooperation.

 

 

Smartinoo® M12 – Intelligent Voice Translator
Break language barriers with confidence.

The Smartinoo® M12 is your sleek, all-in-one translation device designed for modern travelers, global entrepreneurs, and multilingual lifestyles. Equipped with cutting-edge AI technology, it delivers real-time voice and photo translation in 137+ languages online and 22 languages offline — all in the palm of your hand.

✅ Instant Voice Translation – Speak naturally and get quick, accurate results.
✅ Photo Translation – Just point, shoot, and understand menus, signs, or documents instantly.
✅ Offline Mode – Stay connected even without internet in 22 key languages.
✅ 4.02" HD Touchscreen – A clear, responsive display for a premium user experience.
✅ Elegant, Durable Design – Built with precision, styled for professionals.

Perfect for:

✈️ Travelers
International Business
‍ Students & Language Learners
‍‍‍ Multilingual Families
“Smartinoo® – Breaking language barriers, one conversation at a time.”
 

✨ Crafted for Performance. Designed to Impress.
Meet the Smartinoo® M12 – The Future of Effortless Communication

Experience translation technology wrapped in sleek sophistication. The Smartinoo® M12 isn’t just smart — it’s a statement. Built with a high-strength zinc alloy frame, CNC machined to perfection, it combines beauty and durability like never before.

Premium Metallic Body – Strong, lightweight, and stylish with a modern matte finish that feels as good as it looks.
Ergonomic, Pocket-Friendly Design – Slim, curved, and comfortable for all-day use — no bulk, just elegance.
AI-Powered Voice & Photo Translation – Communicate in 137+ languages online and 22 languages offline with fast, natural results.
Crystal-Clear Display – 4.02" HD IPS screen delivers vibrant visuals and smooth touch response.
Built-in 8MP Camera – Instantly translate menus, signs, and documents in 76 languages.
Long-Lasting Power – 2200mAh battery for up to 15 hours of continuous translation.

Whether you're exploring new cultures, leading international business, or learning a new language — the Smartinoo® M12 is your reliable partner.

Smartinoo® – Crafted with precision. Powered by innovation. Trusted worldwide.
 

More Than Just a Translator — It's a Smart Companion
The Smartinoo® M12 isn’t just about translation — it’s engineered to transform the way you connect with the world. Packed with advanced technology and smart features, it’s your all-in-one assistant for seamless communication, travel, and productivity.

137 Languages – Speak fluently wherever you go
74-Language Photo Translation – Instantly translate menus, signs & documents
22 Offline Languages – Stay connected even without internet
Far-Field Voice Recognition – Clearly captures speech from a distance
MSM Intelligent CPU – Fast, accurate, and reliable translation power
Long-Lasting Battery – Up to 15 hours of continuous use
One-Touch Control – Smooth and simple with a 4.02” IPS HD touchscreen
Smart Features – From AI noise reduction to real-time group chats and remote translations
Full Connectivity – Wi-Fi + Bluetooth for ultimate flexibility on the go

From travel and business to language learning and cultural exploration, Smartinoo® is your trusted voice across borders.

Translate Anywhere, Anytime — No Internet Needed
Whether you're navigating a foreign airport, exploring hidden local gems, or asking for directions in a remote village — stay confident and connected with our powerful offline translator.

Key Features
Offline translation in 22 languages – No Wi-Fi? No problem.
Instant, two-way voice translation – Smooth real-time conversations.
Compact and travel-friendly – Perfect for your pocket or carry-on.
Built for travelers – Durable, lightweight, and intuitive.
Why Choose This Translator?
Avoid awkward language barriers, expensive roaming charges, or unreliable mobile signals. Designed for true explorers, this device empowers spontaneous travel without limits.

Explore freely. Communicate clearly. Travel smarter.

Powerful Sound. Precise Recording. Anywhere.
Take your meetings, presentations, and translations to the next level with our advanced long-range recording system. Powered by a high-frequency 5-magnet speaker and a robust 2.5W BOX speaker, this device delivers surround sound clarity with zero compromise—no matter where you’re seated.

Capture every word with confidence.
Whether you're in a boardroom or across the room, expect crystal-clear audio and unmatched accuracy.

Perfect for professionals, educators, and global communicators.