Business Name: Smartinoo OÜ
Refund Policy
At Smartinoo OÜ, we take pride in the quality and integrity of our products. Each item undergoes a thorough inspection before leaving our warehouse to ensure it meets the highest standards.
Please note that all sales are final.
We do not offer refunds or accept returns under any circumstances. This policy is in place because we guarantee that every product shipped is brand new, unused, and has passed strict quality control.
Thank you for understanding and supporting our commitment to delivering excellence with every order.
Shipping Policy
Order Processing:
All orders are processed within 24 hours of being placed.
Shipping Time:
Please allow 7 to 14 working days for delivery. While we strive to meet this timeframe, delays may occasionally occur due to courier issues or customs processing—factors that are beyond our control.
Customs & Import Fees:
Depending on your country's laws and import regulations, you may be required to pay customs duties or import fees upon delivery.
Please note that these charges are the responsibility of the customer and are not included in the product or shipping price. Smartinoo OÜ is not liable for any customs-related costs or delays.
We appreciate your understanding and cooperation.
